Each time the customer passes a defined location, your CRM data will be enriched with geographic information. The behavior will be tracked and interests identified via mobile app.
Have you really not visit us in 20 days? Please stop by!
Each time the customer enters the physical store or passes one of its departments or products, beacons recognize the customer, and provide you with information about the customer’s interests, even before a purchase is made.
An additional channel to interact with your customers via Smartphones. ECHOO empowers you to send messages or prompts to mobile devices, or for tracking the path, creating an irresistible opportunity—the ability to let the customer discover products at the right time and location.
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ECHOO is the datahub of all your touchpoints and connects the dots between online, mobile and in-store.
Make it easier for your customers to authenticate at the POS. Where a plastic card is only a means of identification, the tailored mobile app and the POS app offers faster and better consumer and member services.
We’ve built developer-friendly APIs for popular Product Information Management (PIM) systems, Enterprise Resource Planning (ERP) solutions, Campaign Tools and Online Shop software.
We use Marketing Automation to create highly personalized and targeted campaigns through social media, newsletters, and mobile and desktop apps.